1. Acceptance of Terms
By accessing or using our security services, website, or applications, you agree to abide by these terms and conditions. Failure to comply may result in termination of services.
2. Scope of Security Services
Our services include, but are not limited to:
- Armed and unarmed security personnel.
- Mobile patrol and CCTV surveillance.
- VIP protection and risk assessment.
- Corporate security & emergency response.
3. Service Level Agreement (SLA)
Our security services are provided based on a service level agreement that defines:
- Minimum response time to security incidents.
- Security protocols for emergency situations.
- Confidentiality of client information.
4. User Responsibilities
Users must adhere to the following guidelines:
- Provide accurate and lawful information during service registration.
- Not misuse security personnel for unlawful activities.
- Ensure compliance with local, state, and federal laws.
5. Confidentiality & Privacy Policy
All personal data and surveillance footage collected will be handled per **GDPR & CCPA** guidelines. For detailed information, refer to our Privacy Policy.
6. Incident Reporting & Dispute Resolution
All security-related incidents must be reported to our command center immediately. We follow a structured process for dispute resolution, which includes:
- Investigating all security incidents within 72 hours.
- Providing clients with an official security report.
- Offering mediation services in case of disputes.
7. Liability & Indemnity
Our company is not liable for:
- Unforeseen criminal acts by third parties.
- Failure of security systems due to natural disasters.
- Damage resulting from unauthorized use of security services.
8. Termination & Suspension of Services
We reserve the right to terminate services in cases of:
- Violation of security protocols.
- Non-payment of service fees.
- Unauthorized access to restricted security areas.
9. Modifications to Terms
We may update these terms periodically. Continued use of our services implies agreement with revised terms.
11. Contact Information
If you have questions about our policy, contact us:
Email: support@superforcesecurity.com
Phone: +919619416414
